Terms and Conditions
Welcome to Dhaka Gas Repair and Service. By accessing our website or booking our gas appliance repair and service, you agree to the following Terms and Conditions.
1. Our Services
We provide repair, servicing, maintenance, inspection, and installation-related services for gas stoves, gas hobs, gas cooktops, gas cooking ranges, and related gas appliances in Bengaluru.
2. Service Requests
Customers must provide accurate information about their name, contact details, location, appliance type, and reported problem when booking a service. Service appointments are subject to technician availability.
3. Inspection & Diagnosis
Our technician may inspect the appliance before recommending repair or replacement. The final service requirement and cost may depend on the actual condition of the appliance.
4. Service Charges
Applicable charges may vary depending on the appliance, problem, parts required, service location, and work involved. Customers will be informed of applicable charges before major repair work is carried out.
5. Spare Parts
If replacement parts are required, their availability, brand, price, and warranty may vary. Customers may be informed about the required parts before replacement.
6. Customer Responsibilities
Customers must provide safe and reasonable access to the appliance. Customers should not operate or attempt to repair appliances that show signs of gas leakage, electrical damage, or other safety hazards.
7. Safety
Gas appliances require professional handling. Customers should follow manufacturer instructions and applicable safety requirements. In case of suspected gas leakage, avoid flames and electrical switches and contact the appropriate gas emergency service or qualified professional.
8. Service Warranty
Any warranty offered on a particular repair or replacement will apply only according to the terms communicated at the time of service. Warranty coverage may exclude damage caused by misuse, unauthorized repairs, external factors, or normal wear and tear.
9. Cancellations & Rescheduling
Customers may contact us to cancel or reschedule an appointment. Availability for a new appointment will depend on technician schedules.
10. Third-Party Brands
References to appliance manufacturers or brands are for identification and servicing purposes. Dhaka Gas Repair And Service is an independent service provider unless expressly stated otherwise.
11. Website Information
We make reasonable efforts to keep the information on our website accurate and updated. However, service availability, pricing, descriptions, and other information may change without prior notice.
12. Limitation of Liability
To the extent permitted by applicable law, Dhaka Gas Repair And Service shall not be responsible for losses arising from misuse of appliances, unauthorized modifications, customer negligence, or failure to follow safety instructions.
13. Changes to These Terms
We may update these Terms and Conditions when necessary. Any updated version will be published on this page with the revised effective date.
